Privacy Policy

Effective Date: 27 August 2024

1. Introduction

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy explains how we collect, use, and protect your information when you visit our website.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Data: When you fill out the contact form, we collect your name, email address and any message content you provide.

  • Cookies and Tracking Technologies: Our website may automatically collect certain data through the use of cookies and similar tracking technologies. This data may include your IP address, browser type, and information about your visit to our site.

3. How We Use Your Data

The personal data collected through our contact form is used exclusively to:

  • Respond to your enquiries.

  • Provide the information or services you have requested.

  • Follow up with you as necessary to provide excellent customer service.

The data collected via cookies is used to:

  • Ensure the website functions properly.

  • Improve the user experience on the site.

  • Analyse site usage through third-party services like Google Analytics (if applicable).

4. Data Storage and Security

  • No On-Site Data Storage: We do not store any personal data on our website. The data you submit through the contact form is sent directly to our email inbox, where it is handled securely.

  • Cookies: Some cookies may be stored on your browser to help with site functionality and analytics. These are managed and stored according to standard industry practices.

5. Sharing Your Data

We do not share your personal data with any third parties unless it is necessary to fulfill your request or required by law. However, data collected through cookies may be shared with third-party service providers for analytics purposes.

6. Your Rights

Under UK data protection law, you have the following rights:

  • Right to Access: You may request access to the personal data we hold about you.

  • Right to Correction: You may request that we correct any inaccurate or incomplete data.

  • Right to Erasure: You may request that we delete your personal data if it is no longer necessary for the purposes for which it was collected.

  • Right to Object: You may object to the processing of your personal data.

To exercise any of these rights, please contact us at info@grow-web.co.uk.

7. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. If you do not want cookies to be stored on your device, you can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.

For more detailed information on the cookies used and how to manage them, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: info@grow-web.co.uk